Returns & Exchanges
At Luminaire, we want you to be completely satisfied with your lighting and home decor. If your purchase doesn't perfectly illuminate your space, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return.
Package with Care
Securely pack the items in their original packaging, including all protective foam and hardware, to ensure safe transit back to our warehouse.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing